FAQs

FOR CUSTOMERS

MATIS Paris was founded in France in 1936. Many active ingredients contained in MATIS Paris skincare products are sourced locally in France and comply with European cosmetics regulations. Saffron flower is grown in Limousin, French caviar is sourced from Aquitaine, and seawater and seaweed is sourced from Brittany. White rose is also locally sourced in France.

MATIS Paris products are produced with the environment in mind. We prioritise the use of recyclable materials in our packaging, have integrated refillable packs, have eliminated single-use components, and have eliminated the use of cellophane in most ranges.

You can place an order via our Australian website, or visit an authorised MATIS Paris professional stockist for a full skin diagnosis.

Our local site ships to Australia only. To place an order outside of Australia, please visit our international site at www.matis-paris.com.

For questions about your customer account or login, please email us at info@matis-paris.com.au.

For questions about your online order, for order changes, or order cancellations, please email us at info@matis-paris.com.au.

for professionals

Powered by cutting-edge biotechnology and the latest anti-ageing research, our in-house French R&D and manufacturing facility ensures quality control and safety. MATIS Paris is backed by nearly a century of independent research and refinement, and remains adored by skin ateliers across the globe.

MATIS Paris remains exclusive to professional stockists in Australia, and that’s the way we intend to keep it. We value our committed salon partners, and believe wholeheartedly in the origins of the brand to remain sold under the advice of skin specialists. Stockists are directly connected to a B2B skincare supplier based in Australia.

No. MATIS Paris currently has no minimum opening order amount for Australian skin professionals. We believe that luxury, professional skincare solutions should be made accessible to salon stockists of all capacities, including home-based salons. This philosophy applies to our generous selection of salon retail and high-performance backbar solutions.

Yes, absolutely. We offer comprehensive training on a range of areas, including how to perform professional protocols, key product ingredients and their usages, and MATIS Paris’ unique manual modelling method. Our educators are based locally, so training is available both in-person and online to suit your business.

For stockist enquiries, call 02 8339 4621 or email us at info@matis-paris.com.au with details on your business.